OpenERP Support Helpdesk for Functional and Technical Help

OpenERP Support Helpdesk for Functional and Technical Help                           Pragmatic has launched a telephonic and Email Helpdesk support for OpenERP for  both Technical and Functional/User areas. Please note that this is not an alternative to  OPW Publishers warranty provided by OpenERP. It is meant to solve practical issues  faced by companies while configuring and using OpenERP. This support involves  helping potentially companies who are using OpenERP and need someone whom they  can call and get help with their running systems.

Pragmatic Advantage

• OpenERP Experts with in-depth understanding of technical and functional aspects of OpenERP
• Experience staff involved in large OpenERP implementations spanning over 6-10 months
• In depth understanding of OpenERP server Setup, Configuration, Customization, Module migration, Data Migration ETL and advanced reporting Business Intelligence tools

Our Helpdesk support is based on Ticket basis. Each ticket is an issue which could be solved in 1 hour of time or less.
Currently we are supporting Europe, Africa, Moddle-East and Asia Pacific You can reach us at E-mail sales@pragtech.co.in or skype us: pragtech

Our plans are as follows:

Features	Premium		Standard
Support limit	8 tickets every month		5 tickets every month
Availability	5X8		5X8
Contact Means	Voice Email		Email
Turnaround time	Reaction time: 4 hours Issue Resolution time: 3 day		Reaction time: 1 day Issue Resolution time: 5 days
Pricing	Skype us: pragtech Email: sales@pragtech.co.inThis e-mail address is being protected from spambots. You need JavaScript enabled to view it		Skype us: pragtech Email: sales@pragtech.co.inThis e-mail address is being protected from spambots. You need JavaScript enabled to view it