The PragmaticCRM–Skype solution provides a full integration of the widely popular voice application, Skype with PragamticCRM. It would allow the PragamticCRM Users to manage all communication activities & improve the handling & documentation of call – related activities. This enhancement makes PragamticCRM a complete feature rich application which would not only cater to emerging needs of current market but capable of sufficing the CRM needs of the business more effectively & efficiently.
2) Establishing a connection with Skype.
3) Call Termination.
Key Features
- User Friendly Interface.
- Cost – Effective.
- Improves efficiency in contacting the Customers/ Leads.
- Convenience of calling directly from PragamticCRM.
- Accessibility of Skype features directly from PragamticCRM.
- Start a Skype Chat from within PragamticCRM.
- Archiving of Skype Chat from within PragamticCRM.
- Sending of SMS via Skype.
- Display Skype user status in PragamticCRM.
- Tracking SMS automatically in history panel of Contact or Lead.
- Display incoming callers name, company & call direction in PragamticCRM.
- Tracking of Inbound & Outbound calls.
- Login to Skype application directly from PragmaticCRM.
Screenshots
1) Initiation of Call to Leads/ Customers.2) Establishing a connection with Skype.
3) Call Termination.
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